Privacy Policy

Last updated: 18 Nov 2025

Career Bridge Studio respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, book a discovery call, use our career coaching services, sign up to receive updates, or otherwise interact with us.

This policy applies to the website www.careerbridgestudio.co/uk and to services provided by Career Bridge Studio.

1. Who we are

Career Bridge Studio provides career coaching, job search support, interview preparation, business development training, and related professional development services. For the purposes of UK data protection law, the data controller is:

Career Bridge Studio
Operated by: Visual Bridge LTD
Email: office@careerbridgestudio.co.uk
If you have any questions about this Privacy Policy or how your personal data is handled, contact us at: office@careerbridgestudio.co.uk

2. Personal data we collect

We may collect and process the following types of personal data:

a) Information you provide directly

This may include:

  • your name;

  • email address;

  • phone number;

  • job title, career background or industry;

  • information you include in contact forms, booking forms or messages;

  • CV, résumé, LinkedIn profile, cover letter or application materials, where you choose to share them;

  • career goals, job search challenges, interview experience, employment history or coaching needs;

  • billing details and payment-related information;

  • testimonials, feedback or survey responses;

  • any other information you choose to provide during discovery calls, coaching sessions, email exchanges or forms.

b) Website and technical information

When you visit our website, we may collect limited technical information, such as:

  • IP address;

  • browser type and version;

  • device type;

  • pages visited;

  • time spent on pages;

  • referral source;

  • general usage and analytics data;

  • cookie preferences.

c) Special category data

Career coaching can sometimes involve personal circumstances. You may choose to share sensitive information, such as health information, disability, redundancy, workplace issues, personal circumstances or other sensitive matters.

Please only share sensitive information where it is relevant to your enquiry or coaching support. Where special category data is provided, we will handle it with additional care and only use it for the purpose of understanding your circumstances and providing appropriate support.

3. How we collect your personal data

We collect personal data when you:

  • submit a form on our website;

  • book or request a discovery call;

  • contact us by email, phone, social media or messaging platforms;

  • share documents such as your CV, LinkedIn profile or application materials;

  • attend a coaching session, training session or consultation;

  • sign up to receive emails, resources or updates;

  • make a payment or purchase a service;

  • provide feedback or a testimonial;

  • browse or interact with our website.

We may also receive limited personal data from third-party tools we use to run the business, such as website hosting, booking, email, payment, video call, analytics or form providers.

4. How we use your personal data

We use your personal data to:

  • respond to your enquiry;

  • arrange and deliver discovery calls;

  • assess whether our services may be suitable for you;

  • provide career coaching, job search support, interview preparation or training;

  • review CVs, LinkedIn profiles, cover letters or application materials where you share them;

  • prepare coaching notes, action plans, templates or follow-up recommendations;

  • manage client relationships and communication;

  • process payments and maintain financial records;

  • send resources, updates or marketing emails where you have agreed to receive them or where we have a lawful basis to do so;

  • request feedback or testimonials;

  • improve our website, services, content and client experience;

  • maintain security and prevent misuse of the website;

  • meet legal, accounting, tax and regulatory obligations.

5. Lawful bases for using your personal data

Under UK GDPR, we must have a lawful basis for processing personal data. The lawful bases are set out in Article 6 of the UK GDPR and include consent, contract, legal obligation and legitimate interests.

We may rely on the following lawful bases.

a) Contract

We process personal data where it is necessary to take steps before entering into a contract with you or to deliver services you have purchased from us. For example, we may use your contact details and career information to arrange a discovery call, provide coaching, or deliver agreed services.

b) Legitimate interests

We may process personal data where it is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests. This may include responding to enquiries, keeping business records, improving our services, preventing misuse, and communicating with existing or prospective clients about relevant services. The ICO explains that legitimate interests can be a lawful basis where there is a valid interest, processing is necessary, and the individual’s interests, rights and freedoms are considered.

c) Consent

We may rely on your consent for specific activities, such as sending email marketing where consent is required, using non-essential cookies, or publishing a testimonial with your name or identifying details. You can withdraw consent at any time.

d) Legal obligation

We may process personal data where necessary to comply with legal obligations, such as accounting, tax, record-keeping, fraud prevention or responding to lawful requests.

e) Special category data

Where you choose to share special category data, such as health information, we will only use it where necessary and appropriate, and where a valid condition applies under UK data protection law. This may include your explicit consent or where the information is necessary in connection with the service you have asked us to provide.

6. Marketing communications

We may send you marketing emails, resources or updates if:

  • you have subscribed to receive them;

  • you have requested a resource or opted in to updates;

  • you are an existing client and the communication relates to similar services, where permitted by law;

  • we otherwise have a lawful basis to contact you.

You can unsubscribe at any time by clicking the unsubscribe link in an email, where available, or by contacting us at office@careerbridgestudio.co.uk.

We will not sell your personal data to third parties for marketing purposes.

7. Cookies and analytics

Our website may use cookies and similar technologies to make the website work, improve performance, understand how visitors use the site, and support marketing or analytics.

Cookies may include:

  • essential cookies needed for the website to function;

  • analytics cookies to understand site usage;

  • preference cookies to remember choices;

  • marketing cookies, if used.

Where required, we will ask for your consent before using non-essential cookies.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

If you use tools such as Google Analytics, Meta Pixel, Hotjar, Microsoft Clarity or similar tracking tools, list them here:

Tools currently used: None currently used

8. Who we share your personal data with

We do not sell your personal data. We may share limited personal data with trusted service providers who help us operate the website and deliver services. These may include:

  • website hosting providers;

  • website builder/platform provider;

  • form and booking tools;

  • email service providers;

  • video call platforms;

  • payment processors;

  • accounting or bookkeeping providers;

  • CRM or client management tools;

  • document storage providers;

  • analytics or cookie tools;

  • professional advisers, such as accountants, legal advisers or insurers;

  • authorities or regulators where required by law.

These providers may only use your personal data as necessary to provide their services to us and must protect it appropriately.

9. International transfers

Some of the tools and service providers we use may process or store personal data outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure it is protected in line with applicable data protection laws, such as using providers with appropriate safeguards, standard contractual clauses, adequacy regulations, or equivalent protections.

You should update this section once you confirm which website, email, booking, payment, analytics and storage providers you use.

10. How long we keep your personal data

We only keep personal data for as long as necessary for the purposes described in this Privacy Policy.

Indicative retention periods are:

  • general enquiries: up to 12 months after the last contact;

  • discovery call notes: up to 12 months after the call, unless you become a client;

  • client records and coaching notes: up to 6 years after the end of the client relationship;

  • financial and payment records: up to 6 years, or longer if required by tax or accounting law;

  • CVs, LinkedIn reviews, cover letters or application materials: up to 12 months after the end of the service, unless a shorter or longer period is agreed;

  • email marketing records: until you unsubscribe or request deletion, subject to keeping a suppression record where necessary;

  • testimonials: until withdrawn, replaced, anonymised or no longer relevant;

  • website analytics data: according to the retention settings of the analytics tool used.

If you want different retention periods, adjust this section. The ICO says that where there is no fixed retention period, you should explain the criteria used to decide how long information is kept.

11. How we protect your personal data

We take reasonable steps to protect personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include:

  • using secure passwords and account controls;

  • limiting access to client information;

  • using reputable digital service providers;

  • keeping client files and communications organised and protected;

  • reviewing the personal data we hold;

  • deleting or anonymising information that is no longer needed.

No website, email system or online service can be guaranteed to be completely secure. Please take care when sending sensitive information online.

12. Your data protection rights

Under UK data protection law, you may have the right to:

  • access the personal data we hold about you;

  • ask us to correct inaccurate or incomplete data;

  • ask us to delete your personal data;

  • ask us to restrict how we use your data;

  • object to certain uses of your data;

  • ask for a copy of your data in a portable format;

  • withdraw consent where we rely on consent;

  • complain to the Information Commissioner’s Office.

The ICO states that privacy notices should explain people’s rights, including rights of access, rectification, erasure, restriction, objection and data portability.

To exercise your rights, contact us at: office:careerbridgestudio.co.uk

We may need to verify your identity before responding to a request.

13. Complaints

If you are concerned about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

ICO website: ico.org.uk

14. Links to other websites

Our website may contain links to third-party websites, platforms or resources. We are not responsible for the privacy practices, content or security of third-party websites. You should read their privacy policies before sharing personal data with them.

15. Testimonials and case studies

If you provide a testimonial, review or case study, we will ask for your permission before publishing any information that identifies you.

We may publish anonymised or generalised case studies that do not identify you personally, unless you have given permission for identifiable information to be used.

You can ask us to remove or anonymise a testimonial by contacting office@careerbridgestudio.co.uk

16. Children’s data

Our services are intended for adults and working professionals. We do not knowingly collect personal data from children.

If you are under 18, please do not submit personal information through the website without permission from a parent or guardian.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations or data practices.

The latest version will always be available on this page, with the updated date shown at the top.

Contact us:

office@careerbridgestudio.co.uk

© 2026. All rights reserved.

Visual Bridge LTD T/A Career Bridge Studio

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Career Bridge Studio is based in Milton Keynes - UK and provides online career coaching for professionals across the UK.